Both personal and non-personal information is collected when the Website is accessed or interactive features, such as contact forms, are utilized. The personal information that may be collected includes your name, mailing address, telephone number, and email address, among other things. Additional personal information may be collected pursuant to completion of a contact form or other method of communication. Non-personal information means general computer information not assigned to an individual but collected in aggregate. The non-personal information that may be collected includes, but is not limited to, your browser type, the Uniform Resource Locator (URL) of the previously visited website, your Internet Service Provider (ISP), your operating system, and your Internet Protocol (IP) address. The non-personal information is not used to personally identify you or to link it to you.
We may also collect any information provided to us during the course of communications regarding the Website or any of our services or products. Personal information may be collected when you contact the Website with questions or comments in the contact form; when you comment on a post directly on the Website; when you request more information, schedule a call, or sign up to the newsletter; when you place an order for products or services; requested; when we request feedback; and when we provide news, updates, and offers. We may also see personal information from third party installations that allow us to remarket our services and products to you on other websites; from third party apps and services that allow us to monitor Website traffic, email conversion, and other analytics data; from third party processors, such as email providers and web hosts.
Information Use and Sharing
Our primary use of your information is to better tailor our products and services to the people who visit our site and do business with us, to improve your experience on our Website generally, and to provide you with customized, personalization services and interactive communications. We collect this information to (i) deliver products and services you have purchased from us; (ii) to notify you about our product or service offerings that you may be interested in, so long as you have given us consent to do so; (iii) provide customer support; and (iv) maintain, evaluate, and improve our Website and the products and services offered.
We may disclose personal information to protect or enforce our legal rights and policies, to protect or enforce the legal rights of a third party, or as we in good faith believe we are required to do by law. We may disclose your personally identifiable information without your prior permission in special cases. For example, we may have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be violating the User Terms and Conditions, or may be causing intentional or unintentional injury to or interference with the rights or property of Ignite or of any third party, including other customers.
We may contract with third parties to help provide, maintain, and improve the Website and the services provided. We will de-identify all personal information we relay to a third party to reduce the risk that personal information used for Website and service improvements could be identified to an individual. We will require third parties that may have access to personal information to agree to confidentiality agreements to prohibit their use or disclosure of personal information, except to provide services to us. We will take commercially reasonable steps to enforce confidentiality agreements if and when a violation occurs.
We may use non-personal information to monitor the use of the Website and to assist in providing, maintaining, evaluating, and improving our Website and the services and products offered.
Cookies, Web Beacons
A web beacon is an often-transparent graphic image, usually no larger than a 1×1 pixel, that is placed on a web page or in an email and used to monitor user behavior while visiting the Website or receiving the email.
We will not link cookies or web beacons to your personal information.
You can modify your browser preferences to accept all cookies, to notify you when a cookie is set, or to reject all cookies.
Your Access to and Control Over Information
If you would like to opt-out of future contact, please contact our office. If you have any questions, comments, or concerns about our use of your date, please contact our office at by email at firstname.lastname@example.org.
In order to protect the security of our information, we may require you to provide proof of identification before any of the above requests can be honored.
We take reasonable precautions to protect your information. When you submit sensitive information via the Website, we make reasonable efforts to protect your information both online and offline. No data security method is 100% secure, but we strive to update our measures and policies periodically with commercially acceptable standards so that the data collected are as secure as reasonably possible.
For Montana residents, pursuant to Montana Code Ann. § 30-14-1704 (1), we will notify you if we learn of a computer security breach that results in compromise of your personal information.
What Else Should You Know About Your Online Privacy?